Ford Edge Visibility Windshield problems and reviews: 1.
Are you driving a 2014 Ford Edge, or planning to buy one? Review reported Visibility Windshield problems and defects.
Visibility Windshield Ford 2014
Five Days After Taking Delivery Of My 2014 ford edge I Got Into The Vehicle And Noticed A Hairline Crack In The Windshield Starting Roughly In The Center From The Base Of The Windshield Going Upward In A Sinuous Direction. The Car Had 295 Miles On It At The Time. No Stones Or Rocks Hit The Windshield. I Immediately Called My Sales Person To Report The Crack As I Felt It Was A Manufacture Defect Rather Than Driver Negligence Fixed By An Insurance Claim. Sales Person Talked To A Manager Who Said If I Hadn’t Purchased The Incidental Insurance “complete Titanium Plus”, Then It Would Have To Be Reported To My Insurance. The Next Day I Went Into The Dealership With My Brother, Talked To The Salesman Who Said This Isn’t Covered Under The 3 Yr/36,000 Mile Warranty (which It Isn’t). However, In ford‘s Owner Manual There Is A 12,000 Mile 12 Month Warranty Against Manufacture Defects. Sales Person Brought Out The Used Car Sales Manager Who Tried To Tell Us This Was Not My Fault, Not His Fault And This Is Why A Person Carries Insurance. We Told Him This Is Unacceptable On A Brand New Car Which I Had Less Than A Week With Only 295 Miles On It. We Told Him This Is A Manufacturers Defect And He Needs To Work With ford To Fix It. He Tried To Play It Off As He Thought I Bought A Used Car (appeared To Be A Gimmick) And Told Sales Person To Be More Clear On New Vs. Used (again, Appeared To Be A Gimmick). His Tune Changed And The Service Department Looked At The Crack And Snapped Photos Of Windshield To Submit To ford. Turns Out, ford Is Going To Fix The Windshield With No Cost To Me. The Dealer Is Also Giving Me A Loaner Car While The Work Is Being Done. *tr
0 person(s) were injured. 0 person(s) died. Mileage was 295 miles. Vehicle Identification Number (VIN):2FMDK4KCXEB. Ford Edge 2014 problem was reported in MILWAUKEE, WI. Vehicle was not using ANTI-LOCK BRAKES. Vehicle was not using Cruise Control. Vehicle had 6 CYLINDERS. FUEL TYPE: GAS. VEHICLE SPEED: 0 mph.
June 02, 2014
2014 Ford Edge problems and complaints, up-to-date recall information and reviews. If you are researching a used Ford Edge, driving a 2014 Ford Edge, or if you are planning to purchase one, review owner-reported FordVisibility Windshield problems and defects.