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User manuals can be viewed and downloaded Ford User Manuals.

Lookup Ford Safety Recalls & Service Campaigns by VIN here Search Ford Recalls by Vin.

Check your Ford vehicle warranty coverage Warranty

Ford How to Videos Videos

Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise Emissions Warranty which applies only to medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating.

Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first.

During the Bumper to Bumper Warranty period, dealers may receive instructions to provide no-cost, service-type improvements – not originally included in your Scheduled Maintenance Guide – intended to increase your overall satisfaction with your vehicle.


Damage Caused By:
• accidents, collision or objects striking the vehicle (including driving through a car wash)
• theft, vandalism, or riot
• fire or explosion
• using contaminated or improper fuel/fluids
• customer-applied chemicals or accidental spills
• driving through water deep enough to cause water to be ingested into the engine
• misuse of the vehicle, such a driving over curbs, overloading, racing or using the vehicle as a permanent stationary power source
Damage Caused by Use and/or the Environment
The New Vehicle Limited Warranty does not cover surface rust,
deterioration and damage of paint, trim, upholstery, and other
appearance items that result from use and/or exposure to the elements.
You, as the owner, are responsible for these items. Some examples are:
• dings, dents
• cuts, burns, punctures or tears
• road salt
• tree sap, bird and bee droppings
• windstorm, lightening, hail
• earthquake
• freezing, water or flood
• stone chips, scratches (some examples are on paint and glass)
• windshield stress cracks. However, limited coverage on windshield stress cracks will be provided for the first 12 months or 12,000 miles
(which ever occurs first), even though caused by use and/or exposure to the elements.
For your vehicle if these parts contain an emissions-related defect, they
are covered by both the Emissions Defect Warranty and the Emissions
Performance Warranty.
• Air Flow Sensor
• Air/Fuel Feedback Control System and Sensors
• Air Induction System
• Catalytic Converters (including Selective Catalytic Reduction and Diesel Oxidation Catalysts)
• Cold Start Enrichment System (diesel only)
• Controls for Deceleration (diesel only)
• Diesel Exhaust Fluid System
• Diesel Particulate Filter
• Electronic Ignition System (diesel only)
• Electronic Engine Control Sensors and Switches
• Electronic Engine Control Unit (ECU)*
• Evaporative Emission Control System
• Exhaust Gas Recirculation (EGR) System
• Exhaust Manifold
• Exhaust Pipe (Manifold to Catalyst)
• Fuel Filler Cap and Neck Restrictor (non-diesel only)
• Fuel Injection System
• Fuel Injector Supply Manifold
• Fuel Tank (non-diesel only)
• Fuel Tank Pressure Control Valve
• Idle Air Bypass Valve
• Ignition Coil and/or Control Module
• Intake Manifold
• Intercooler Assembly – Engine Charger (diesel and 2.0L EcoBoost engines only)
• Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System
• PCV system and Oil Filler Cap
• Secondary Air Injection System
• Spark Control Components
• Spark Plugs and Ignition Wires
• Synchronizer Assembly
• Thermostat
• Throttle Body Assembly (MFI)
• Transmission Control Module (TCM) and Solenoids
• Turbocharger Assembly
• Vacuum Distribution System
* Includes hardware and emissions related software changes only
Additional details at Ford Owner

3 Responses

  1. Baba, MM September 20, 2016 / 10:21 pm

    VIN #: 1FMCU0GX3FUA28697
    I just purchased a 2015 Ford Escape on 9/5/2016. I’ve had it less than 1 months. My wife drives this car. She Had 2 Incidents in one week Where the Power Steering Has Gone Out. The First Was on 9/11/2016 at about 10 Mph and the other on 9/17/2016 while driving out of garage. Both Times got message Across the Information Screen that Said “Steering Assist Fault". It was really hard to steer the vehicle. She turned off the engine called me. Both time I started the engine and no problem and no error message appeared on display screen. When I restarted the vehicle the message went away and power steering was restored as if the computer just needed to restart.
    Took the car to University Ford Dealer in Durham NC. They said, no fault detected and can’t do anything. If this happens on highway, then the situation is very alarming may be life threatening too. Why can’t Ford take this as serious issue. Are they waiting for few deaths because of this issue?

  2. Leslie Williams March 5, 2017 / 10:27 pm

    I have a 2013 Escape with the kick feature on the back hatch. For about the last 8-9 months, the gate will sometimes start to close on me after I’ve opened it. It goes up, starts to beep and starts to close until it senses me underneath it. It has hit my head a couple of times since I am tall. Why does it do that? Is there a recall I haven’t heard about? Thanks.

  3. ELENA GUILBEAU February 27, 2018 / 4:25 pm

    HELLO, i was hoping you might be able to help me obtain information regarding a recall reimbursement. I paid for my door latch to be replaced in July 2017, costing over $600, and then received a recall notice several months later. I’ve tried to get the dealership where the parts were purchased to get me info about reimbursement, but they are not helpful at all. Its recall 16S30. Is there a fax number or address I can send my receipt to try to recoup some of my out of pocket expense?

    Thanks a bunch for your time and attention!

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